The Insignia was rated most dependable vehicle in the midsize car segment, while the Mokka X achieved the award for most dependable small SUV.
The results were determined from the annual Vehicle Dependability Study, which is carried out by J.D. Power and gathers direct feedback from customers. Focussing on the long-term dependability and reliability of vehicles, the study asks more than 11,000 original vehicle owners in the UK how satisfied they are with their car after 12-36 months of ownership.
“The Vauxhall Insignia achieved the award for the most dependable car in the midsize segment for the fourth time in a row,” said Mark Lendrich, Head of Research at J.D. Power Europe. “The fact that the Vauxhall Mokka X also won its segment award this year clearly demonstrates Vauxhall’s understanding of consumers’ needs when it comes to vehicle quality and reliability.”
“We are delighted to receive these awards for two of the most popular vehicles in our range,” said Paul Dodd, Vauxhall’s Head of Product Marketing. “These latest awards for the Insignia and Mokka X reinforce that our customers feel they are getting excellent reliability, as well as incredible value for money.”